Have you ever been browsing a website, looking at something like a new coffee machine, and decided not to buy it, only to later see an ad for that exact product in your Facebook feed? That’s no coincidence—it’s Meta retargeting at work.
Let’s take Briscoes, for example. You visit their website and check out a sleek coffee machine, but for some reason, you don’t make the purchase. Later, when you hop on Facebook to see what your friends are up to, an ad for that same coffee machine pops up in your feed. This isn’t magic; it’s retargeting—a powerful strategy designed to keep your business top of mind for potential customers who have already shown interest but haven’t converted yet.
In this blog, we’ll explain Meta retargeting and why it’s a game-changer for businesses, especially those looking to maximise the value of their existing website visitors and social media engagements.
Meta retargeting, sometimes referred to as Facebook or social media retargeting, is a highly effective method of reminding people about your business after they’ve interacted with it—whether through your website, Facebook page, or Instagram profile. By showing targeted ads to users who have already demonstrated an interest in your products or services, you increase the chances of converting them into paying customers.
Think back to the Briscoes example. When you visit their website and view that coffee machine, a small piece of code called a pixel tracks your interaction. This pixel then allows Meta to show you targeted ads for that same coffee machine across their platforms—keeping it in your line of sight, even though you’ve moved on from the original website.
The beauty of Meta retargeting is that it focuses on users who are already familiar with your brand, increasing the likelihood that they’ll take action on the ad. Whether they’ve visited a product page, added something to their cart, or simply engaged with one of your social media posts, retargeting keeps your business in front of people who have already expressed interest, making it a much warmer lead than traditional cold ads.
Why is this important? Because the majority of people don’t convert on their first visit to a website. They might need time to think it over, compare products, or simply get distracted by something else. Retargeting ensures your brand isn’t forgotten by showing ads to these users as they navigate through other platforms, like Facebook or Instagram.
For any New Zealand business with an online presence like Briscoes, social media advertising and retargeting offers a cost-effective way to nurture potential customers and boost conversions. Instead of constantly focusing on attracting new visitors, retargeting ensures you’re making the most of the traffic you already have by keeping your brand visible to those who have already shown interest and are more likely to convert.
Attracting new customers is important, but retargeting focuses on those who are already familiar with your brand. Studies show that most users don’t make a purchase or take action on their first visit to a website. In fact, according to Shopify, the average e-commerce conversion rate is only 1.62%, meaning up to 98% of visitors leave without making a purchase. Retargeting ensures your brand remains visible to these users across different platforms, increasing the likelihood that they will eventually take action.
With Meta retargeting, you can target users based on their previous interactions:
Without retargeting, these potential customers might forget about your brand or shift their focus to a competitor.
One key advantage of Meta retargeting is its ability to keep your brand in front of potential customers across various platforms. Whether someone visits your website or engages with your Instagram profile, Meta allows you to seamlessly retarget them regardless of how they interacted with your brand.
This cross-platform approach is essential for building brand awareness and nurturing leads who may need more time or touchpoints to make a decision. By staying visible, you can gently remind potential customers of the products or services they’ve shown interest in.
Example: If a user visits your website and views a product but doesn’t purchase, Meta retargeting enables you to follow them with personalised ads on Facebook, Instagram, and even Facebook Messenger. This consistent presence increases the chances of them returning to your site and completing the purchase.
Retargeting is not just about securing an immediate conversion—it plays a pivotal role in full-funnel marketing strategies, ensuring that your brand stays relevant at every stage of the customer journey. From the first moment a potential customer engages with your brand to when they’re ready to make a purchase (and beyond), retargeting keeps you top of mind, helping guide users down the path to conversion.
Meta retargeting allows businesses to engage with potential customers at key touchpoints—whether they’ve browsed your website, interacted with your social media, or shown interest in specific products. By using these insights, you can create tailored campaigns that speak directly to their needs, increasing the likelihood of a sale while fostering long-term loyalty. This personalised engagement not only helps with immediate conversions but also builds trust and reinforces brand recognition, which is crucial for sustainable growth.
Looking forward, retargeting will continue to evolve, opening up new opportunities for businesses to further optimise their marketing efforts. With advancements in data collection, first-party data, and more refined audience segmentation, New Zealand businesses can create even more precise, relevant ads. As Meta expands its capabilities, the future of retargeting promises deeper insights and richer engagement, allowing you to fine-tune your strategies for even greater impact.
By investing in retargeting, you’re positioning your business for consistent, long-term growth. It’s about more than just one-time sales—retargeting helps drive the entire customer lifecycle, ensuring that your brand remains part of your customers' decision-making process from start to finish.
If you're ready to explore Meta retargeting's full potential, our growth specialists are here to help. Contact Firefly Digital to discuss how we can tailor these strategies to drive meaningful results for your business and unlock future growth opportunities.